Apartmentconcept Berlin
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Terms and Conditions

1. Agreement of the Contract
A valid contract is agreed once the appropriate booking form has been signed by the customer and sent back to APARTMENT-CONCEPT by Fax or Letter Mail.
APARTMENT-CONCEPT is bound to provide the reserved accommodation on the reserved dates. The customer has to pay the previously agreed on price.

2. Payment
After inspecting the apartment and receipt of keys, the previously agreed on price should be paid in cash by the customer. Of course you have the option of a (online-) bank transfer by using the account-data given in the category Contact.
For reservations more than 4 weeks prior to arrival we are asking a deposit of 20% of the total price. For any deposits we offer payment either by bank transfer or via Paypal. Paypal is very convenient and absolutely free for you.
Unfortunately we can′t accept credit cards or checks.  

3. Cancellation Policy
Cancellation of the Contract has to be declared in written form (not by E-mail, but by Fax or Letter Mail!).

Cancellation 28 days or more prior to arrival date:
APARTMENT-CONCEPT will charge no cancellation fee.
In this case any deposits will be refunded, except for a 25,- EUR
service charge.

Cancellation less than 28 days prior to arrival date:
APARTMENT-CONCEPT will try to re-let the apartment by switching the Online Calendar to "available" immediately.
If re-letting of the apartment is not possible, APARTMENT-CONCEPT is entitled to charge the following cancellation fees on the basis of the previously agreed on Total Price in EUR
(as stated in § 651 BGB):

28 days or more 0 %
from 27 days 20 %
from 15 days 40 %
from 10 days 60 %
from 5 days 80 %
from 4 days 90 %
no-show 90%

4. Liability
Any deficiencies regarding the accommodation are to be reported to APARTMENT-CONCEPT immediately.
Any claims against APARTMENT-CONCEPT due to
non-performance of the contract should be made within 6 months.

5. Personal Data 
APARTMENT-CONCEPT does not disclose personal data to third parties other than as permitted.
APARTMENT-CONCEPT operates a data protection policy.
Any party to this Contract consents to the processing of their personal data in accordance with the Data Protection Act 1998.

6. Force Majeure
APARTMENT-CONCEPT shall not be liable to any person by reason of any delay or failure to perform any of APARTMENT-CONCEPT′s obligations under the Contract if the delay or failure was due to any circumstances or cause beyond APARTMENT-CONCEPT′s reasonable control.

7. Smoking policy 
On behalf of the large majority of our customers smoking is strictly forbidden inside our apartments! Smoking is tolerated on the balcony only.

8. Additional charges
According to the decision of The Federal Court of Justice of Germany (Az. I ZR 291/89 of June 6, 1991), travel agencies as well as tenants of vacation rentals are obligated to quote final prices in their advertisement. Therefore we explicitly state the ancillary one-off service fee (final cleaning, bedding and towels: 25,- EUR) to be optional. If a customer does not wish the one-off service fee of 25,- EUR to be included in the final price, the following rules apply: Bedding and towels are to be brought by the customer. On the day of departure the whole Apartment is to be thoroughly cleaned by the customer and must be approved by one of our employees! The following policy applies: The apartment must be left exactly the way it was found upon arrival.

9. General 
If any provision of the Contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question shall not be affected.
German law shall apply to the Contract and the parties submit to the exclusive jurisdiction of the courts of the City of Berlin.  

Berlin, December 2004

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Berlin, Victory Column

Apartment-Concept Berlin

Fon: + 49 (0) 30 – 394 94 603
Fax: + 49 (0) 30 – 394 94 604
Mobil: + 49 (0) 151 – 12 81 46 91
E-Mail: info@apartmentconcept.com

© Apartment-Concept Berlin 2004-2013